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Shipping & Currency


CURRENCY

All prices on this website are in Canadian dollars (CAD). For Americans, the currency exchange rate is very much in your favor! Your credit card or PayPal account will be billed in CAD and converted to USD according to your credit card company / Pay Pal's conversion policies.

SHIPPING

Each piece of jewelry is handmade in Canada by Natalie Waldman Designs. We will ship your order within 2-3 business days. If you require it sooner, please email us or write a note on your order in the shopping cart. We will do our best to accommodate your request.

Although we keep a good inventory of our handmade items, if in the unlikelihood that something were not in stock we would advise you immediately.

If you have purchased more than one item, your items may be shipped separately due to the availability of some materials or they can be held. Again, we will advise you.

Canadian Customers

Free shipping within Canada for orders over $75 CAD (not including tax). Orders under $75 CAD will be charged a shipping fee according to the Canada Post and UPS rates and times page.

U.S. Customers

Free Standard Shipping on all orders shipped to the continental USA (48) states that are over $150 CAD.

Upon checkout, please refer to the Canada Post and UPS rates and times page for shipping information. You will not be charged any tax when you check out. You are responsible and liable for any import duties and local taxes that would apply to your state. Your credit card or PayPal account will be billed in CAD and converted to USD according to your credit card company’s conversion policies.

International Customers & U.S. Customers in Alaska and Hawaii

Upon checkout, please refer to the UPS rates and times page for shipping information. You are responsible and liable for any import duties and local taxes stated by the destination country. Usually these must be paid before your order can be released from Customs at your destination. Your credit card will be billed in CAD and converted to your currency according to your credit card company’s conversion policies.

CUSTOMER SERVICE

If you have any questions, please contact us. We are open from Monday to Friday, 9:00 a.m. to 5:00 p.m. EST.

Toll Free: 1.855.475-5573 |  Email: designs@nataliewaldman.com